Help & FAQ

Level Up is an AI-powered job application assistant that helps you analyze job postings, identify red flags, estimate salaries, and prepare for interviews. We also offer resume building tools to help you create tailored resumes for each application.

Simply paste a job posting URL or the job description text into the analysis form on your dashboard. Our AI will analyze the posting and provide insights including company culture indicators, salary estimates, required skills breakdown, potential red flags, and suggested interview questions.

Yes, we take data security seriously. All data is encrypted in transit and at rest. We never share your personal information or resumes with third parties. You can delete your account and all associated data at any time from your settings.

Our salary estimates are based on AI analysis of market data and the job requirements. While we strive for accuracy, actual salaries may vary based on location, experience, company budget, and negotiation. Use our estimates as a helpful starting point for your research.

Red flags are potential warning signs in job postings that might indicate issues with the role or company. Examples include vague job descriptions, unrealistic requirements, phrases like "rockstar" or "ninja," excessive overtime expectations, or below-market compensation.

Our AI analyzes the job posting to identify key skills and requirements, then generates relevant interview questions you might encounter. These include behavioral questions, technical questions, and company-specific topics based on the role.

Our resume builder allows you to create professional resumes using customizable templates. You can import your existing resume, edit sections directly, and tailor your resume for specific job applications. The AI can suggest improvements based on the target job.

Yes! You can download your resume as a PDF at any time. Pro subscribers can also access premium templates and export in additional formats.

After analyzing a job posting, you can click "Tailor Resume" to automatically adjust your resume to highlight the most relevant skills and experiences for that specific role.

The free plan includes limited job analyses per month, basic resume building features, and access to our core insights. It's perfect for trying out Level Up and occasional job searching.

Pro subscribers get unlimited job analyses, premium resume templates, priority AI processing, advanced salary insights, cover letter generation, and early access to new features.

You can cancel your subscription at any time from your account settings. Go to Settings > Subscription and click "Cancel Subscription." You'll retain access to Pro features until the end of your billing period.

We offer a 7-day money-back guarantee for new Pro subscriptions. If you're not satisfied, contact us within 7 days of your first payment for a full refund.

Click "Forgot password" on the sign-in page and enter your email address. We'll send you a link to reset your password. For security, the link expires after 1 hour.

Yes, you can delete your account from Settings > Danger Zone. This will permanently delete all your data including resumes, analyses, and account information. This action cannot be undone.

Go to Settings > Account to update your email address. You'll need to verify the new email address before the change takes effect.